Description
Occupational Friction™
Why Individuals and Organisations Fail
Why do talented people struggle in jobs they should be good at? Why do capable teams achieve so little despite working so hard? And why do some organisations consistently outperform others with seemingly similar resources?
The answer may be something you've never considered.
Occupational Friction™.
Every organisation experiences it. Few recognise it. And almost nobody measures the enormous amount of human energy it wastes.
Just as friction in a machine converts useful energy into heat, Occupational Friction consumes the energy people bring to work, leaving less available for productive activity.
The consequences are everywhere. Employee engagement and productivity suffer. Workplace stress increases, sometimes contributing to burnout. Good employees underperform, talented people leave, and staff turnover becomes an expensive, recurring problem. Organisations struggle with employee retention without really understanding why employees quit.
And all too often, organisations respond by demanding more effort, providing more training or replacing perfectly capable people.
But what if the problem isn't the people? What if it's the friction?
Bringing together two very different disciplines, Applied Physics with Instrumentation and Applied Jungian Personality Psychology, Martin Gibbons offers a unique perspective on human performance. Drawing on 26 years of experience studying personality in the workplace, he applies the principles of physics to explain why capable people struggle, why organisations waste so much human energy, and how reducing Occupational Friction™ can unlock extraordinary human potential.
He explains how the natural personality preferences of individuals interact with the behavioural demands of their jobs, managers, colleagues and working environments. When these are poorly aligned, friction increases. When friction is reduced, people can achieve more without having to work harder.
Inside this book, you'll discover:
Why capable people can excel in one role and struggle in another.
How personality differences create hidden friction between colleagues, managers and teams.
Why traditional recruitment and selection methods often overlook the factors that determine whether someone will thrive in a role.
How Occupational Friction contributes to poor employee retention, workplace stress, low engagement and lost productivity.
How to reduce friction, improve working relationships and create environments where people can perform at their best.
The objective isn't to change people's personalities. It's to understand them and remove the unnecessary resistance that holds them back.
About the Author
Martin Gibbons holds a degree in Applied Physics with Instrumentation and has spent over 26 years applying Jungian personality psychology to the challenges of recruitment, retention, leadership, team dynamics and workplace productivity.
He is the co-founder and CEO of PeopleMaps, a company dedicated to using personality psychology to solve real business problems.
Occupational Friction™ challenges the way we think about people, performance and productivity.
Understanding People At Work.
Details
Publisher - BookVAULT Publishing
Language - English
Perfect Bound
Contributors
By author
Julie Gibbons
Anne Ellis
Published Date - 2026-10-16
ISBN - 9781808977725
Dimensions - 19.7 x 13.2 x 0.4 cm
Page Count - 74
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