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    By Matt Watkinson

    Currently unavailable

    Hardback Save £5.54 = £14.46

    Combining practical guidance with real-world examples, this book aims to bring clarity and confidence to your business decision-making. It reveals the fundamental, inseparable elements behind the success of every business.

    Ten Principles Behind Great Customer Experiences

    By Matt Watkinson

    Currently unavailable

    Paperback Save £1.34 = £17.65

    Overall WINNER - CMI Management Book of the Year 2014WINNER - Innovation & Entrpreneurship Category at the CMI Awards 2014 Create a great customer experience whoever you are. Customers are powerful. They have a loud voice, a wealth of choice and their expectations are higher than ever. This book covers...

    Showing Products 1 to 2 of 2 Products.

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