Moderator's Survival Guide

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    The Moderator's Survival Guide is your indispensable resource for navigating the rocky shoals of your one-on-one user research sessions. Inside, you'll find guidance for nearly 100 diverse situations ranging from business-as-usual to tricky and sticky that might occur during usability studies, contextual inquiries, or user interviews. As a moderator, you are responsible for the well-being of the participant, your study, and your organization. You must be prepared for anything that may happen, from your technology failing to the participant quailing. Use this guide to identify your best next steps, react appropriately, and survive any challenges that comes your way.

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    Number of Pages: 364
    Format(s): Paperback - ISBN: 9780124047006
    Publication Date:
    Listed in: Network management, User interface design & usability
    Publisher: Morgan Kaufmann Publishers In

    Books by Donna Tedesco

    Paperback

    RRP: £30.99

    Sale Price: £27.25

    Save: £3.74 per copy!

    Currently out of stock

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