Business-Focused IT and Service Excellence

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    A revolutionary, new service excellence model that creates more accurate alignment between service providers and business customers is central to this radical re-think on service delivery. IT remains crucial to the ongoing success of most businesses, and David Miller's new model helps service providers gain a clear understanding of the businesses they seek to serve.

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    Number of Pages: 208
    Format(s): Paperback - ISBN: 9781902505886
    Publication Date:
    Listed in: Management & management techniques, Business mathematics & systems
    Publisher: BCS, The Chartered Institute for IT

    Books by David Miller

    Paperback

    RRP: £27.99

    Sale Price: £19.25

    Save: £8.74 per copy!

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