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The British Pharmacopoeia BP 2012 is the official collection of standards for UK medicinal products and pharmaceutical substances. It is adopted globally by both individuals and organizations working within pharmaceutical research and development, manufacture and testing worldwide. The BP is an essential reference for any individuals studying pharmacy, pharmacology, biomedical...
Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasized the importance of continual service improvement. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.
By Sue Edwards
Demonstrates the possibility of harmonising agricultural production with the wellbeing of the biosphere - and that this can be achieved in Africa, our biosphere's least developed continent, and the continent which is likely to suffer most from climate change. The work presented in this volume stems from a Conference on...
The State of the World's Children 2011: Adolescence - An Age of Opportunity examines the global state of adolescents, outlines the challenges they face in health, education, protection and participation, and explores the risks and vulnerabilities of this pivotal stage. The report highlights the singular opportunities that adolescence offers, both...
The World Bank's annual report on the external debt of developing countries includes comprehensive data for 128 countries, as well as summary data for regions and income groups.
The Code of Safe Working Practices for Merchant Seamen is intended primarily for merchant seamen on UK-registered vessels. The Code details the regulatory framework for health and safety on board ship, safety management and statutory duties underlying the advice in the Code, and the areas that should be covered when...
By Colin Rudd
This handbook provides advice and guidance to organisations considering implementing service management. It features a six-step process to planning service management implementation; relationships, roles, organisation & structure and enablers and blockers to successful service management.