Books by Publisher: BSI Standards

    ITIL Service Design

    By Great Britain: Cabinet Office

    Paperback Save £7.74 = £77.26

    The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and...

    ITIL service strategy: [German translation]

    By Great Britain: Cabinet Office

    Paperback £77.26

    This volume provides updated guidance on how to design, develop and implement service management both as an organisational capability and a strategic asset. It is a guide to a strategic review of ITIL-based service management capabilities, with the aim of improving their alignment with overall business needs. It is written...

    The Stationery Office Annual Catalogue 2012

    By The Stationery Office

    Paperback Save £3.94 = £12.06

    The Stationery Office annual catalogue 2011 provides a comprehensive source of bibliographic information on over 4900 Parliamentary, statutory and official publications - from the UK Parliament, the Northern Ireland Assembly, and many government departments and agencies - which were issued in 2011.

    The British Pharmacopoeia 2014

    By British Pharmacopoeia Commission

    Paperback Save £117.54 = £882.46

    The British Pharmacopoeia BP 2014 is the authoritative, current collection of standards for UK medicinal substances and the official source of all UK pharmaceutical quality standards. It is an essential reference for anyone involved in pharmaceutical research, development, manufacture and testing, and plays a vital role in ensuring that all...

    Public Sector Shock

    By International Labour Office

    Paperback Save £1.79 = £83.21

    On the basis of comparative and comprehensive assessment carried out on 15 countries by noted European specialists - and illustrated by case studies in education, health, and public administration, this title discusses the policy issues with the aim of finding the right mix of public sector reforms both in and...

    World economic outlook: October 2012, coping with high debt and sluggish growth

    By IMF Staff

    Paperback from £26.11

    This volume presents the International Monetary Fund's leading economists' analysis of global economic developments during the near and medium term.

    Caring for Our Future: Reforming Care and Support

    By Great Britain: Department of Health

    Paperback Save £3.94 = £12.06

    Care and support affects a large number of people: eight out of 10 people aged 65 will need some care and support in their later years; some people have impairments from birth or develop them during their working life; some 5 million people care for a friend or relative, some...

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